Terms of Supply

For the use of the web shop, please observe the following rules:

  • The customer is required to pay for the product and shipping completely before manufacturing takes place.
  • If the customer purchases a custom-made product, she or he is required to send two referential images before the production can take place.
  • The time the production will take until completion and shipping will be communicated to the customer after sending the referential images via the email-address the customer provided.
  • If the customer purchases a product that is not custom-made, the product will be shipped within three days of receipt of the payment.
  • Refunds are not possible for any products sold on this page.
  • All prices are calculated without value added tax, according to German small entrepreneur rule (§19 Abs. 1 UStG).
  • All prices are calculated excluding shipping costs, which are added automatically upon checkout. Their amount is determined according to the shipping location.